Systematic Problem-solving skills
Every organization has
different types of problems, and approaches solving those problems in
a different way. Minor problems may get ignored until they become
urgent, or tackled in place of solving more important issues. Major
problems, once resolved, may reoccur because the solution was not
built into an ongoing process.
Systematic problem-solving skills
involve a variety of methods that present
efficient ways to make use of individual and team knowledge, take
advantage of both logic and creativity, and create systems and
processes that allow solutions to become part of an ongoing effort
instead of a one-time cure. The keys behind process improvement
programs like constraints management and six sigma are not necessarily
the specific techniques, but the development of thinking and
problem-solving skills that allow resolving a variety of situations on
a timely, systematic basis.
Because people have
different personality traits and problems have varying
characteristics, having a toolkit of techniques is very useful-
there's more than one way to attack a problem. Examples of
problem-solving skills include, among others:
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Brainstorming
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Five why's
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TRIZ
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FMEA
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Root cause analysis
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decision trees
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fishbone diagrams
|
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force field analysis
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interviewing
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Delphi technique
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SWOT analysis
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visualization tools
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models and metaphors
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what-if analysis
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:: The
path to developing problem-solving skills
You want to: 1) identify
the true problem 2) resolve it in a timely and cost effective manner
3) prevent it from recurring. In addition to our
2-day education course,
the Bridgefield Group offers a fixed-deliverable, three-step
consulting program which includes: 1) presenting the set of
problem-solving techniques most relevant to your company 2) addressing
a specific company problem with your team, not only to solve it but to
transfer the methodology skills 3) developing the internal knowledge
bases and systems your company will use on an ongoing basis.
For more information,
please contact:
info@bridgefieldgroup.com
