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Measurement Development
Course: Business Performance
Measurement Development
Duration: 2 days;
registration at 8:00 AM day one, class begins at 8:30 AM; class ends
at 4:00 PM final day.
Overview: While
every organization operates in a different environment, they all need
to measure progress against internal goals and the competition.
Traditional measurements may provide familiar reference points, but
often encourage behavior that suboptimizes total company performance
in favor of individual departments or programs. The goal of this
course is to help define measurements that provide timely,
company-specific measurements that accurately portray status, satisfy
legal and third-party reporting requirements and prioritize
improvement areas.
Who should attend:
Operations and financial department managers, process improvement
champions, C-level executives involved in sales and operations
planning, group training managers
Agenda:
Defining the basics
-
Reason for the
measurement- internal reporting vs. third-party requirements
-
General elements of
useful performance measurements- timely, predictive, relevant
-
Accurately measuring
current state systems, and establishing baselines for future states
Choosing appropriate
measurements
-
Defining the frequency
and level of aggregation
-
Creating predictive vs.
reactive measurements
-
Value vs. cost of
collection
-
Measuring the
competition: benchmarking, best practices and industry studies
-
Standard general and
industry-specific tools: Balanced Scorecard™,
EVA™,
SCOR model, other
Implementation
strategies
-
Creating dashboards and
custom reporting systems
-
Building measurement
into the process
-
Creating visibility,
buy-in and eliminating opportunities for inaccurate and missing
reporting
-
Aligning measurements
and reward systems
-
Maintaining consistent
data- history and consolidation
Course includes:
Examples of sample measurements, typical policy issues,
glossary, exercises and quizzes.
Fee: $975 US for 2
days; $775 per person when 2 or more attend from same company.
Includes materials and handouts, continental breakfast, lunch and
coffee service but not dinner, lodging or transportation.
Registration options:
registration form
Bridgefield Group Inc.
Attn: Registration
270 Lakeview Ridge East
Roswell, GA 30076
For
additional information or questions contact:
education@bridgefieldgroup.com
